Q: I have added my 3D models, but the experience is loading slowly.

Ans: Try to resize the model - the best loading experience is achieved at lower than 100M Length / Height

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Q: I want to connect VR scenes, is it possible? 

Ans: Yes, this feature is available only for the paid subscribers

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Q: Can multiple users access and edit the experience?

Ans: Yes, however, you need to purchase separate subscriptions.

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Q. We are an architecture company, and we need custom models, can you help?

Ans: Yes, you can submit a request, and we will provide a custom-made model for use on the platform. However, the model cannot be downloaded.

 

Q. We are a marketing company, is it possible to create 2 popups in the same user registration?

Ans: We are working on it! Coming soon.

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Please chat with us in case you have another query.

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